Just a few short decades ago a term like Corporate Social Responsibility (CSR) would have seemed like an oxymoron(and to some I’m sure it still does). However...
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Talent management just isn’t what it used to be. Thanks to smartphones, job sites like Indeed, and of course Linkedin, the way we source and manage fresh...
The future of voice recognition is… everywhere. Voice recognition – if you were born before the year 2000 chances are you have at least one horror story...
The Future of Blogging Platforms is WordPress… probably. Blogging has come a long way in the past couple decades. In the 90s, blogs were little more than...
The future of the help desk lies in personalization and automation. The help desk or service desk once consisted of a single man or woman, a telephone, and a...
The future of wearable tech lies in seamless integration. When I was growing up, wearable tech like fitness trackers were little more than clip-on pedometers...
Affiliate marketing (AM) – for some, it seems reminiscent of a ponzi scheme or other scam – for others, it’s a way of life. Regardless of which...
The future of contact centers is AI. Whether it’s your job or you’re just getting in touch to solve a problem, nobody really seems to enjoy dealing with...
The future of backlinks… may be shorter than you think. Most people don’t realize this, but Google or BackRub as it was originally called, was created to count...
Step back with me if you will to the mid-nineties, back when Web 2.0 was a brand new phrase, the dotcom bubble was still growing, and web hosting was a self...